Refund Policy

If you are not satisfied with your LEGOLAND® store purchase, return it within 90 days with your register receipt. We will return, exchange or replace the item, based on your method of payment at time of purchase. *Refunds not valid on Vacation Vouchers.

SAVE ALL RECEIPTS: LEGOLAND® New York Resort will not refund any merchandise without a valid register receipt. Items cannot be returned if packaging has been opened. Some items may be subject to a restocking fee. Other restrictions apply.

For LEGOLAND® New York product information, product availability and orders by mail, e-mail us at

We reserve the right to restrict product sales in order to be fair to all LEGO® fans. Other restrictions may apply and may be modified by the discretion of Retail Management.